Credit & Collections Manager

Job Summary:

The Credit and Collections Manager is responsible for overseeing all aspects of the billing and receivables functions. This includes ensuring accurate and timely invoicing, managing customer accounts, optimizing collections, resolving billing discrepancies, and supervising the AR team. The ideal candidate will have strong leadership skills, deep knowledge of billing systems and receivables processes, and a commitment to operational excellence.

Key Responsibilities:

• Lead the billing and AR functions to ensure accurate, timely invoicing and effective collections.


• Supervise, mentor, and develop the AR staff including assigning responsibilities, monitoring performance, and providing training.


• Oversee the generation and delivery of customer invoices in accordance with contract terms and company policies.


• Monitor aging reports and manage collection strategies to minimize past due balances.


• Ensure compliance with GAAP and internal policies in billing and AR processes.


• Partner with sales, customer service, and operations teams to resolve customer billing disputes and improve process flow.


• Prepare AR-related reports including cash forecasting, and collection performance metrics.


• Participate in month-end close activities related to AR


• Recommend and implement process improvements and automation to streamline billing and collections.


• Manage customer credit limits and review credit applications in coordination with the credit team.


• Ensure proper documentation and audit readiness of AR transactions.

Essential Requirements and Abilities:

• Bachelor’s degree in accounting, Finance, or similar required (additional work experience may be considered in lieu of degree)


• A minimum of 3-5 years of experience in financial and credit leadership roles, preferably in the construction industry.


• Microsoft Project proficiency required


• High degree of proficiency in MS Excel required advanced Excel skills strongly desired


• Strong financial acumen and analytical skills; familiarity with POC accounting


• Excellent verbal and written communication skills


• Ability to learn and master new software and programs quickly


• Dependable, self-starter, with a strong work ethic who is able to prioritize and manage time effectively