Credit and Collections Representative

Are you ready to embark on an exciting career with a company that values innovation, teamwork, and growth? Wolter is looking for a dedicated and enthusiastic Credit and Collections Representative to join our dynamic team at our corporate office in Brookfield, WI. If you're passionate about finance, customer service, and making a difference, we want to hear from you!

Position Summary

As a Credit and Collections Representative at Wolter, you will play a crucial role in maintaining the financial health of our company. You will be responsible for managing the accounts receivable aging of an assigned region or division, ensuring that receivables objectives and goals are met.

What You'll Do

Support Operational Departments:

Collaborate with management and the administrative team to ensure effective communication regarding outstanding invoices.
Ensure Compliance:

Implement systems and controls to adhere to our credit practices.
Maintain Records:

Keep current and accurate records of our customer base and outstanding invoices.
Key Responsibilities

Collect on Aging Accounts:

Regularly communicate with customers to collect on open accounts receivable.
Perform Credit Checks:

Approve orders, run credit reports, and recommend credit limit adjustments.
Prepare Documentation:

Create collection letters, payment plans, and prepare uncollectible accounts for third-party collections.
Process Payments:

Handle check requests for refunds, credit card payments, and account adjustments.
Resolve Disputes:

Work with operational personnel to resolve account disputes.
Review Financials:

Examine the general ledger for accounts receivable-related funds and research credits on accounts.
Handle Bankruptcies:

Prepare accounts and proofs of claim for bankruptcy cases.
Miscellaneous Reviews:

Oversee COD, lease, high-risk, and equipment aging.
Why Wolter?

At Wolter, we believe in supporting our employees and providing a workplace where they can thrive. Here's what you can expect when you join our team:

Competitive Compensation:

Enjoy a salary that reflects your skills and dedication.
Career Advancement Opportunities:

Clear pathways for career progression are available, fostering a culture of growth.
Continuous Learning:

Regular access to training and development opportunities to stay ahead of industry trends, complemented by tuition reimbursement to support your educational pursuits.
Supportive Work Environment:

Join a team that prioritizes collaboration, open communication, and support.
Comprehensive Benefits Package:

Health Insurance:

Access top-notch medical, dental, and vision insurance plans for you and your family.
Pet Insurance:

Enjoy peace of mind with our pet insurance coverage, ensuring the well-being of your beloved pets.
Life Insurance:

Secure your future and your loved ones with our robust life insurance coverage.
Paid Time Off (PTO):

Achieve a healthy work-life balance with our generous PTO policy.
401(k) Retirement Savings Plan:

Plan for a secure future with our 401(k) retirement savings plan.

What You Bring

Experience:

At least two years of experience in collections or customer service.
Technical Skills:

Proficiency in Microsoft Office, especially Outlook, Excel, and Word.
Communication:

Excellent verbal and written communication skills.
Professionalism:

Demonstrate tact, diplomacy, and a commitment to our company’s vision and mission.
Work Environment

Physical Demands:

Frequent sitting, talking, and listening; occasional standing and walking; frequent use of hands; occasional lifting up to 30 pounds; occasional stooping, kneeling, and crouching.
Vision Requirements:

Close, distance, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Noise Level:

Moderate (typical office environment).

Ready to Apply?

If you're looking for a rewarding opportunity where you can make a significant impact, apply now to join our team at Wolter! Together, we’ll continue to deliver exceptional service and drive our company’s success.

Our mission is to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen and driving record results.

Learn more about us at www.wolterinc.com!

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