Credit Collection Associate - Fast Hire

We are seeking a dedicated and detail-oriented Collection Agent to join our team. As a Collection Agent, you will be responsible for managing accounts receivable and ensuring timely payment from clients. Looking for someone with "Soft Skills" to reach out to clients regarding outstanding accounts.

Job duties include but are not limited to:

• Contact clients via phone to discuss outstanding balances and payment options
• Provide excellent customer service while maintaining professionalism and phone etiquette
• Negotiate payment plans and settlements with clients
• Document all communication and actions taken in the collection system
• Collaborate with internal departments to resolve billing issues and ensure accurate account information
• Stay updated on industry regulations and compliance requirements related to collections
• Good eye for detail and ability to research accounts
• Work closely with other departments to resolve any discrepancies with the account
• Reaching out to clients via phone and email
• Strong communication skills
• Will consider a recent college graduate - open to training

Requirements:

• Familiarity with account analysis, debits, credits, and financial statements
• Excellent communication skills, both verbal and written
• Strong negotiation and problem-solving skills
• High attention to detail and accuracy