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Credit Collection Representative

icon building Company : West River Health Services
icon briefcase Job Type : Full Time
icon geo-alt Hettinger, Nd

Job Description - Credit Collection Representative


Position Summary: Responsible for all aspects of billing, collecting and processing of self pay clinic and/or hospital accounts.

Excellence in Practice:
  • Review all self pay balances to make sure appropriate payment arrangements are in effect.
  • Collect delinquent accounts by payment in full or establishing payment arrangements.
  • Manage all payment contracts for compliance.
  • Communicate charity care and other assistance to individuals and accommodate the application process including follow up applications upon completion of 6 month period of coverage.
  • Utilize collection agencies to collect accounts including the verification of all collection balances.
  • Respond to patient calls and inquiries regarding all billing related questions and concerns.
  • Identify and make appropriate adjustments for any accounts included in bankruptcy proceedings.
  • Review accounts and make necessary adjustments to resolve any credit balance transfers, charity care assistance, and patient refunds.
Normal working hours: 8am-5pm
Starting salary: $18.02 
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