$60,000 - 70,000 yearly
Number of Applicants
:000+
The Senior Credit & Collections Analyst will play a crucial role managing the credit and collections functions, ensuring timely and accurate processing of payments, mitigating credit risks, and maintaining positive relationships with customers. This role requires a strong analytical mindset, attention to detail, and excellent communication skills. The Senior Analyst is expected to professionally represent our organization, both internally and with external customer contacts. The position requires a positive attitude and willingness to adapt to the changing needs of the business.
Essential Duties and Responsibilities:
· Credit Analysis:
o Assess the creditworthiness of new and existing customers, considering industry specific factors.
o Analyze financial statements, credit reports, and other relevant information to make informed credit decisions.
o Establish and monitor credit limits.
· Collections:
o Implement and manage effective collections strategies to minimize overdue accounts.
o Contact customers for payment and negotiate payment plans when necessary.
o Resolve payment discrepancies and disputes in a timely manner.
o Prepare customer statements and aging files and reviews the aging of past due invoices and unapplied payments; including follow-up with the customer to insure timely resolution of disputed and/or unpaid invoices.
o Independently follows through on required actions.
o Communicate timely and effectively with plant, distributor, sales team, and other internal teams to resolve customer invoices, disputes, credits, short pays, etc.
o Work closely with project managers to address payment issues related to specific construction projects.
· Reporting:
o Generate and analyze reports related to credit and collections performance.
o Provide regular updates and recommendations to management regarding credit risks.
· Customer Relationship Management:
o Build and maintain positive relationships with customers, sales teams, and other stakeholders.
o Address customer inquiries related to billing and payments promptly and professionally.
· Process Improvement:
o Identify opportunities for process improvement within the credit and collection’s function.
o Implement best practices to enhance efficiency and effectiveness.
· Ensure internal controls are being followed.
· Miscellaneous tasks/ad-hoc requests as needed.
Skills and Attributes:
· Excellent analytical and problem-solving skills.
· Effective communication and negotiation skills.
· Proficiency in using relevant software and tools. Microsoft Excel and Outlook. (Syteline, NetSuite a plus)
· Ability to prioritize and multi-task and be flexible in a fast-paced environment and meet deadlines.
· Ability to be an effective team member and display teamwork and initiative.
· Ability to work independently and possess initiative and self-start qualities.
· Ability to learn new software and programs quickly.
· Experience with digital or robotic processing, Billtrust, and multiple ERPs strongly preferred.
· Knowledge of construction contracts, project billing cycles, or familiarity with AIA billing.
Education and/or Experience:
· 8+ years’ experience as a credit and collections analyst(required), plus for manufacturing and construction background.
· Bachelor’s Degree in Finance, Accounting, or a related field, preferred.
· Excel Assessment will be required.
Must be able to provide 3 references willing to complete a questionnaire.
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