Credit & Collections Analyst - Urgent Hiring

The Senior Credit & Collections Analyst will play a crucial role managing the credit and collections functions, ensuring timely and accurate processing of payments, mitigating credit risks, and maintaining positive relationships with customers. This role requires a strong analytical mindset, attention to detail, and excellent communication skills. The Senior Analyst is expected to professionally represent our organization, both internally and with external customer contacts. The position requires a positive attitude and willingness to adapt to the changing needs of the business.

Essential Duties and Responsibilities:

·      Credit Analysis:

o  Assess the creditworthiness of new and existing customers, considering industry specific factors.

o  Analyze financial statements, credit reports, and other relevant information to make informed credit decisions.

o  Establish and monitor credit limits.

·      Collections:

o  Implement and manage effective collections strategies to minimize overdue accounts.

o  Contact customers for payment and negotiate payment plans when necessary.

o  Resolve payment discrepancies and disputes in a timely manner.

o  Prepare customer statements and aging files and reviews the aging of past due invoices and unapplied payments; including follow-up with the customer to insure timely resolution of disputed and/or unpaid invoices.

o  Independently follows through on required actions.

o  Communicate timely and effectively with plant, distributor, sales team, and other internal teams to resolve customer invoices, disputes, credits, short pays, etc.

o  Work closely with project managers to address payment issues related to specific construction projects.

·      Reporting:

o  Generate and analyze reports related to credit and collections performance.

o  Provide regular updates and recommendations to management regarding credit risks.

·      Customer Relationship Management:

o  Build and maintain positive relationships with customers, sales teams, and other stakeholders.

o  Address customer inquiries related to billing and payments promptly and professionally.

·      Process Improvement:

o  Identify opportunities for process improvement within the credit and collection’s function.

o  Implement best practices to enhance efficiency and effectiveness.

·      Ensure internal controls are being followed.

·      Miscellaneous tasks/ad-hoc requests as needed. 

Skills and Attributes:

·      Excellent analytical and problem-solving skills.

·      Effective communication and negotiation skills.

·      Proficiency in using relevant software and tools. Microsoft Excel and Outlook. (Syteline, NetSuite a plus)

·      Ability to prioritize and multi-task and be flexible in a fast-paced environment and meet deadlines.

·      Ability to be an effective team member and display teamwork and initiative.

·      Ability to work independently and possess initiative and self-start qualities.

·      Ability to learn new software and programs quickly.

·      Experience with digital or robotic processing, Billtrust, and multiple ERPs strongly preferred.

·      Knowledge of construction contracts, project billing cycles, or familiarity with AIA billing.

Education and/or Experience:

·      8+ years’ experience as a credit and collections analyst(required), plus for manufacturing and construction background.

·      Bachelor’s Degree in Finance, Accounting, or a related field, preferred.

·      Excel Assessment will be required.

Must be able to provide 3 references willing to complete a questionnaire.