Credit / Collections Clerk

Credit/Collections Clerk – Cowin Equipment Company, Inc.

Cowin Equipment Company, Inc. is seeking a Credit and Collections representative with excellent collection/negotiation skills.  The representative will be responsible for monitoring all new credit accounts, monitoring credit lines, performing daily credit approvals, account reconciliations, other accounting duties as needed.  This non-exempt position reports directly to the Credit Manager.

Job Summary

• Responsible for pulling credit report information (RE: D&B, Equifax, Etc.) for all new credit applications and submitting to Credit Manager for new account setup approval.


• Responsible for setting up any approved new customer account and filing all necessary paperwork (both electronically and hardcopy).


• Monitoring customer accounts for credit holds and updated credit information, as necessary.


• Updating all credit customers over approved credit limits for review by Credit Manager.


• Update all credit files annually if further credit extension is requested.


• Pull A/R summary reports from system to setup 30-day collection calls.


• Responsible for daily account collection calls for accounts exceeding payment terms; document and follow-up as necessary.


• Mail, fax, e-mail or upload invoices and statements upon customer request.


• Coordinate collection issues across other departments and/or management, as needed.


• Turnover problem accounts to collection agency or attorney per Credit Manager direction.


• Record bad debt write-offs and adjustment journal entries upon written approval, as necessary.


• Assist in applying customer payments to outstanding invoices on customer accounts.


• Backup for front desk position to answer phones when necessary.


• Performs other accounting duties as needed.

Minimum Requirements

• High school diploma or GED.  Associates degree or higher preferred. 


• Must be proficient with Microsoft Office and possess the ability to learn and become proficient in the company’s ERP system.


• 1-year minimum B2B Credit and Collections experience with exceptional communication skills (oral and written). 


• Familiar with construction lien/bond laws. 


• Self-starter with strong ability to multitask, manage stress, and make quick decisions as part of a team.


• Ability to effectively manage and build customer relationships.