Crew 1

Here at Café Lola, we feel what separates the “good” from the “great” can be found in the details!

Personalized touches and anticipation of guest needs are what will elevate us above the rest. It is
important to remember that even the finest coffee and food offerings cannot turn an occasional guest into a loyal guest if our team fails to create an atmosphere in which the guest feels comfortable and welcome.

As a member of the Café Lola team, you will contribute to our success with your personality,
demeanor, product knowledge, and dedication. You are the foundation of this Café and our number one asset! The Book of Lola is a guide to assist you throughout the training process and also act as a reference for daily operations. Throughout the training process, you will have the opportunity to work with our trainers and ask them questions. Knowledge is power, and we want to make sure you are always comfortable asking questions. We expect that after training you will continue to utilize all training videos and station matrixes to deliver a great guest experience. We expect each Café Lola team member to work hard and to always work to make each guest experience great through consistency and great guest service. Without you, there is no Café Lola! So, make us proud and do what you do best. Be the amazing individual we know you are and always remember the heart of Café Lola!