Crew Chief

CULVER’S® JOB DESCRIPTION

CREW CHIEF

Reports to General Manager, 1st and 2nd Assistants

JOB SUMMARY

Runs shifts efficiently and continually motivates team members to ensure that every guest who chooses Culver’s® leaves happy.

ESSENTIAL FUNCTIONS

• Ensure restaurant operations are conducted to reflect favorably on the brand

• Meet restaurant goals and initiatives as they relate to the brand

• Assist in maintaining appropriate staffing levels to meet the needs of the restaurant throughout shifts

• Demonstrate proper quality control, presentation and hold times to support guest satisfaction and quality standards

• Adapt in an ever-changing environment

• Consistently communicate and work with team and leaders to ensure policies, processes and procedures are being followed

• Demonstrate proficiency in all restaurant positions and stations

• Support effective training for team

• Assist with and empower team to handle guest comments in a manner that meets our mission and our brand standards

• Organize and maintain required and necessary records as they relate with the restaurant operations, equipment, inventory, quality control and team members

• Execute standard operating procedures based on the brand standards

• Represent and lead in an amicable and professional manner

• Provide a safe, secure, and healthy restaurant by following and enforcing food safety and sanitation standards and procedures

• Maintain the accurate implementation of new products and procedures per system-wide rollout procedures

QUALIFICATIONS

• One year experience in a leadership or trainer role in the restaurant or similar industry

• Certified from a national food safety program

• Strong communication and decision-making skills

• Ability to resolve conflict in a professional manner

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

The physical demands described here are representative of those to be met by a team member to successfully perform the essential functions of this job:

• Operate a computer and other office equipment for extended periods of time

• Move items weighing up to 50 pounds for various needs

• Use smell, sight, and taste for testing menu items

• Possess manual dexterity for assembly

• Able to reach, bend, push, pull and/or stretch body to grab or move items

• Remain in a standing/sitting position for 4 or more hours at a time

• Able to quickly move about inside and outside the restaurant

• Able to use various kitchen equipment such as deep fryers, grills, toasters, etc.

• Exposure to cold temperatures from coolers and freezers, as well as heat from cooking equipment

• Exposure to weather such as heat, cold, rain, snow and wind

• Able to see, read, and comprehend a variety of written or displayed media

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work schedule

• Other
• Day shift
• Night shift
• Holidays
• Weekend availability
• 8 hour shift
• 10 hour shift
• 12 hour shift

Supplemental pay

• Bonus pay
• Other

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Employee discount
• Paid training
• Mileage reimbursement