Job Description - Crew Member

As a Team Member at our Baskin-Robbins and Jimmy John's location, you will help create a great experience for every guest by providing friendly, fast, and accurate service. Team Members are responsible for preparing high-quality food and ice cream products, maintaining a clean and organized restaurant, and working together to keep daily operations running smoothly.

This is a fast-paced, team-oriented position where reliability, a positive attitude, attention to detail, and a willingness to learn are essential.

Key Responsibilities

  • Greet customers with a friendly attitude and provide excellent customer service.
  • Prepare sandwiches, ice cream, beverages, cakes, and other menu items according to company standards.
  • Take customer orders accurately and efficiently.
  • Operate the register and handle customer transactions.
  • Maintain cleanliness throughout the restaurant, including food preparation areas, dining areas, equipment, and restrooms.
  • Follow food safety, sanitation, and product quality standards.
  • Restock supplies and maintain proper product labeling and organization.
  • Work as part of a team to meet service expectations and restaurant goals.
  • Assist with opening, closing, and daily restaurant responsibilities.
  • Help create a positive environment for both customers and fellow team members.

Qualifications

  • Friendly, positive, and customer-focused attitude.
  • Dependable and punctual.
  • Strong communication and teamwork skills.
  • Willingness to learn and take direction.
  • Ability to work in a fast-paced environment.
  • Ability to stand for extended periods and lift up to 25 pounds.
  • Previous restaurant experience is helpful but not required.

Our Expectations

We are looking for team members who take pride in their work, show up ready to contribute, treat customers and coworkers with respect, and are willing to go above and beyond. We believe great restaurants are built by great teams, and every team member plays an important role in our success.

Supplemental pay

  • Tips

Benefits

  • Flexible schedule
  • Employee discount
  • Mileage reimbursement
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