Crisis Case Manager II

Who We Are

Pawnee Mental Health is a mission-driven non-profit Certified Community Behavioral Health Clinic (CCBHC) serving 10 counties across North-Central Kansas. We provide comprehensive behavioral health services to individuals and families in underserved communities, and we’re looking for passionate professionals ready to make a real impact.

As a growing and vibrant organization, we foster a team-oriented environment where every staff member plays a vital role in helping clients live healthier, more fulfilling lives.

What We Offer Our Crisis Case Managers

We believe in supporting our employees’ well-being and professional growth. Here’s what you can expect:

• Medical & Vision Insurance – Accessible plans to support your health needs offered through BCBS or Aetna – prices for single coverage between $50–100/month
• Dental Insurance – 100% FREE for employees
• Kansas Public Employee Retirement System (KPERS) – Secure your future with KPERS retirement benefits – a lifetime pension program
• Other Insurance – Life insurance coverage up to 150% of your annual income and long-term disability insurance at NO COST
• Paid Holidays – Enjoy 8 paid holidays throughout the year
• Generous PTO – Start earning 10 hours of PTO per month (15 days/year), jumps to 24 days/year on your first anniversary
• Paid Medical Leave – Receive a 40-hour bank of paid medical leave IMMEDIATELY upon hire
• Employee Assistance Program (EAP) – Access support resources for your personal and professional life
• Supplemental Benefits – Additional life insurance, short-term disability, ambulance transportation, critical illness coverage, and more
  

The Role You’ll Play as a Crisis Case Manager II

As a Crisis Case Manager II, you’ll be a vital part of our community-based crisis response team, working alongside a clinician or peer support specialist to provide timely, face-to-face support for individuals experiencing a mental health crisis. You’ll meet people where they are—whether that’s at home, work, or in a public space—to de-escalate, stabilize, and connect them with services that can prevent hospitalization, arrest, or emergency room visits.

This role is ideal for someone who is calm under pressure, resourceful, and passionate about helping others navigate difficult moments with dignity and support.

What You’ll Do:

• Provide immediate, in-person crisis intervention and de-escalation in community settings
• Conduct triage and coordinate with clinicians, first responders, and community partners
• Assist clients in safety planning and connect them to appropriate care and recovery resources
• Follow up with clients to ensure continuity of care and support
• Document services accurately and on time in the electronic health record
• Transport clients and travel to service locations using company vehicles
• Engage in supervision, training, and collaborative team efforts

Why Work With Us?

At Pawnee, we believe our people are our greatest asset. In this role, you'll not only provide essential crisis care but also help shape a more responsive, compassionate behavioral health system for our region. Whether you're looking to grow your career, expand your experience in crisis work, or make a meaningful difference every day, we’ll support you with strong leadership, teamwork, and the opportunity to be part of something truly impactful.

Required:

· Bachelor’s degree in a human service field or equivalent work experience, or a combination of work experience in the human services field and education with one year of experience substituting for one year of education.

· Strong oral and written communication skills using the English language.

· Basic personal computer skills which enable the entry, retrieval and use of electronic data.

· A valid driver’s license and automobile liability insurance maintained in accordance with Pawnee policy and procedure.

Preferred:

· Knowledge of the needs and challenges of adults and children who experience Severe and Persistent Mental Illness and Severe Emotional Disturbance.

· Experience with Microsoft Office software.

Results of criminal and all other applicable background checks must meet the approval of Pawnee Mental Health Services.