Crisis Counselor I - Full-Time

POSITION SUMMARY 

Crisis Counselor I works collaboratively as part of the Mobile Crisis Response Team, responding to mental health crises in adults and children within St. Clair County. Ensure complete crisis assessments are made for all ages using evidence-based tools to determine appropriate level of care and support needed. Provided follow up supports to all clients encountered through crisis program. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Ensure you/team responds immediately to the location of a behavioral health crisis to screen an individual’s needs and assist the individual in receiving the appropriate level of care. 
• Communicate effectively within a team environment to meet the needs of those experiencing behavioral health crises 
• Provide brief therapeutic interventions as a follow up support to all who have engaged with our Mobile Crisis Response Team. 
• Complete screenings, assessments, and other necessary clinical documentation. 
• Maintain compliance with COA and other regulatory agency requirements. 
• Ensure that all documentation is completed timely and accurately. 
• Assists clients in transition to other levels of service and connects families with the appropriate resources in the community. 
• Work across departments to collaborate on suicide prevention practices and crisis needs 
• Assist with after-hours crisis collaboration as needed 
• Completes other duties as assigned. 

SKILLS and ABILITIES 

• Strong organizational and time management skills. 
• Excellent interpersonal and written communication skills. 
• Excellent engagement skills. 
• Willingness and ability to flex schedule as program needs change. 
• Skill in providing diagnostic, preventive, and/or therapeutic services to individuals. 
• Must possess the knowledge, personal qualities and practice skills to work effectively with professionals in other organizations and from other disciplines and to provide services in a manner that reflects understanding and appreciation of multiculturalism. 

EDUCATION AND/OR EXPERIENCE 

• Bachelor’s Degree in a counseling and guidance, rehabilitation counseling, social work, psychology, or related human service field. 
• The ability and willingness to actively participate in a fast-paced, multidisciplinary team environment. 
• Previous mobile crisis response experience preferred 
• Must be at least 21 years of age 
• Must possess and maintain valid driver’s license 
•  Must possess and maintain provide proof of automobile insurance. 

CARE & TCI 

Hoyleton has adopted the CARE (Children and Residential Experience), developed by Cornell University, to guide our culture and practice. CARE is grounded in six core principles: Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed. 

Completion of CARE and TCI training is an internal requirement for all staff and must be completed upon hire. Ongoing application of these principles is expected and essential to successful job performance. 

TCI (Therapeutic Crisis Intervention). Employees must:

• Pass the written test annually
• Pass the physical test every six months (if applicable to their role)

Monthly refresher opportunities are provided. Employees who fall out of compliance may be required to retake the full course. Consistent participation and application of both CARE and TCI are essential to job performance