Crisis Intervention Specialist (Swing Shift)

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.  We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.  As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

CRISIS INTERVENTION SPECIALIST (Swing Shift)

Location: Salem OR 97304

Hours: Swing Shift - 4pm - 12am 

Compensation: DOE, $24-25/hr.

YOUR ROLE: 
Crisis Intervention Specialists provide 24-hour crisis intervention, suicide prevention, risk assessment, and brief supportive counseling over the phone to clients who are experiencing emotional distress, suicidal ideation, and/or seeking information on available mental health services. The Crisis and Information Hotline answers all calls made to 988 in Marion and Polk counties and acts as after-hours crisis support for multiple community partners. Crisis Intervention Specialists provide crisis intervention, risk assessment screening, safety planning, follow-up support, and advocacy based on client's assessed needs. Candidates must be eligible to obtain/maintain a QMHA-R level certification. (Certifications - MHACBO)

QUALIFICATIONS:

• Bachelor’s degree in social work or behavioral health sciences field, or combination of at least three years relevant work, education, training, or experience.
  


• Demonstrated ability to work effectively as a member of an integrated team.


• Demonstrated ability to use appropriate problem-solving and decision-making skills while working with individuals who may be very escalated or experiencing acute crisis.


• Understanding of Trauma-Informed Care models.


• Demonstrated ability to practice self-reflection

JOB REQUIREMENTS: 

• Work some holidays and weekends.
  


• Remote work may be required, but this is not a fully remote position. 


• Initial training takes place during the day.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for the role.

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Competitive Salary


• Comprehensive Health Plans: Dental and Vision


• Flex Spending Account


• Group Life: Short-Term & Long-Term Disability 100% paid by employer


• 403(b) retirement plan with 3% employer match


• 10 hours of monthly Paid Time Off based on FTE


• 7½ paid holidays each year + 2 paid floating holidays


• Continuing Education Plan


• Employee Healthy Living Program

ABOUT OUR CRISIS & INFORMATION HOTLINE: 
Our Crisis & Information Hotline operates 24 hours a day, 7 days a week, 365 days a year. Our goal is to foster the life-affirming part of each caller and to empower them to maintain or improve their quality of life. The Hotline is a member of the National Suicide Prevention Lifeline, and is accredited by the American Association of Suicidology, meaning we are held to the highest national standards for suicide intervention services.  Learn more about our Hotline here: http://www.northwesthumanservices.org/Hotline.html

TO APPLY: 

If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: [email protected] | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.