Crisis Prevention Coordinator

Salary: $39,507 per year 

Catholic Charities of Baltimore, Weinberg Housing and Resource Center (WHRC) is seeking a Crisis Prevention Coordinator to assist in helping clients navigate through intense feelings while providing an anchor in reality. The work schedule is Saturday-Wednesday 9 AM - 5 PM. 

The Weinberg Housing and Resource Center (WHRC) houses individuals faced with challenges including mental health and substance use issues. Individuals present on a frequent basis with crisis needs related to trauma, mental health, addiction, and housing.  

JOB DUTIES / RESPONSIBILITIES:

• Provide crisis management services to clients to promote stability and referral to other resources.


• Establishing a relationship and assisting the Case Management Team with difficult clients, including making recommendations for ongoing services.


• Possess knowledge of and comply with the mission, philosophy, policies.


• Increasing housing stability by 5% to ensure that people entering into housing have the right supports in place to reduce recidivism.


• Maintaining documentation on each client that receives services.


• Build rapport and working partnerships with outside resources.


• Promoting education to help increase awareness of mental health, somatic illnesses, substance use and medication compliance.


• Facilitate group education sessions related to substance use, mental health and medication compliance.


• Assess the appropriateness of hospital drop offs.


• Actively engage with clients to assist with decreasing the amount of 911 calls by 5%.


• Participates in meetings and trainings as requested, to include substance use, health and mental health sensitivity quality service to all clients.


• Other duties as assigned.

MINIMUM QUALIFICATIONS / REQUIREMENTS:                            

• Bachelor’s degree in Human Services, Social Work, or related field required. Master’s Degree preferred.


• Two years related work experience required.


• A minimum of two years of experience working with at risk individuals.


• Must be self-motivated and show a great deal of initiative to deal with the day-to-day crisis of the individuals who are at risk.


• Must have the ability to workdays, nights, weekends and holidays.

SKILLS / COMPETENCIES: 

• Requires the ability to utilize computer systems and software necessary to perform position functions. Basic Windows PC, web browsing (i.e. Chrome, Internet Explorer, etc.), and Microsoft Outlook skills required.  Other Microsoft Office application knowledge, such as Word, Excel PowerPoint, Skype, and OneDrive desired.


• Must have ability to communicate effectively in oral and written form; organize and prioritize work; develop beneficial working relationships service providers; pay attention to details; work independently and as a productive member of a team; and meets established deadlines and goals.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS:

• Position requires long periods of sitting; intermittent standing and bending.


• Must be able to move freely throughout the building; able to push, pull, move and/or lift up to 25 pounds regularly.


• Must have access to reliable transportation and if driving for business a current Maryland Driver’s License with no more than 3 points is required.


• Possess visual and hearing acuity and clear speech sufficient to perform the essential functions of the job effectively.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision


• Vacation/sick/holiday pay


• 403(b) Retirement Plan with a discretionary employer contribution 


• Tuition Advancement


• Paid Parental Leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer