Crisis Prevention Outreach Coordinator (Chester & Montgomery Counties)

Access Services is hiring a Crisis Prevention Outreach Coordinator to develop and maintain community, school, and organizational relationships across Montgomery and Chester Counties, PA. This in person position brings a physical presence to community education, public awareness, and partnership development to highlight and prioritize the critical needs of Crisis prevention in the community. This hopeful and inspiring community connector will work under the supervision of the Crisis Community Liaison and the Director of Crisis Prevention Services. The Crisis Prevention Outreach Coordinator will support outreach initiatives, trainings, and community engagement efforts, including assistance with QPR training and public education activities. In addition, this role will promote Crisis Prevention Services at community events and support departmental growth and visibility. 

Location/Work Schedule:

• Full Time/40 Hours weekly: 3 days Chester County, 2 days Montgomery County. Flexibility for nights and weekends required to meet program needs.
• This is a fully present, in person position due to the nature of the responsibilities of the job, and does not qualify for hybrid or remote work.

Essential Responsibilities of the Crisis Prevention Outreach Coordnator:

• Develop and maintain relationships with schools, community organizations, and stakeholders to promote Crisis Prevention Services (including PSTL, TTL, and H4T).
• Deliver presentations and outreach activities to diverse audiences focused on mental health awareness, suicide prevention, and crisis resources.
• Use personal and professional experience to support community education related to mental health, wellness, and recovery.
• Assist the Community Liaison with QPR (Question, Persuade, Refer) trainings and outreach coordination.
• Identify outreach opportunities, maintain an outreach calendar, and document engagement activities.
• Promote Crisis Prevention Services at community events to increase visibility and public awareness.
• Assist with social media content and marketing materials related to crisis prevention.
• Share community resources with team members to support appropriate referrals.
• Maintain knowledge of risk management, secondary trauma, and wellness topics to support effective messaging.
• Support departmental growth and program initiatives as directed by leadership.
• Participate in meetings, trainings, and professional development activities.
• Collect and track data related to community partnerships and outreach outcomes.
• Provide additional program support as assigned.

Other Responsibilities:

• Maintain regular and predictable attendance and be available for occasional planned or unplanned overtime as needed.
• This position requires travel using a personal or agency vehicle to attend community events, meetings, and outreach activities. Employees must meet Motor Vehicle Policy requirements, drive safely, and pass substance‑abuse screenings as required.
• Travel during a normal workday to attend offsite meetings and provide services in the community. The employee will need to drive their personal vehicle to meet these expectations, drive in a safe manner at all times, and meet eligibility criteria in agency Motor Vehicle Policy at all times.

Education: 

• Bachelor’s degree required, preferably in a related field including Human Services, Behavioral Health, Psychology, Social Work, Education, or a related discipline. 

Certification: 

• Must be willing to participate in, and successfully complete, QPR (Question, Persuade, Refer) training certification within six months of hire.

 Experience: 

• One year of experience in community outreach, behavioral health, crisis services, education, or a related human services setting required.
• Experience working with youth, community groups, or external partners is preferred. 

Knowledge, Skills, and Abilities:  

• Strong interpersonal, written, and verbal communication skills. 
• Ability to build and sustain relationships with community partners; Ability to motivate and engage diverse audiences. 
• Familiarity with Chester and Montgomery County providers and systems preferred.  
• Passion for mental health awareness, suicide prevention, and connection to community resources.  
• Ability to work collaboratively as part of a team and independently.  
• Ability to relate to others using lived experience with mental health challenges, where applicable. 
• Proficiency in, or ability to learn and use, workplace applications, platforms and technologies.

Pay: $20/hourly, with starting rates based on education and experience.

Our full-time comprehensive benefits package includes:

• Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k program.
• Tuition Reimbursement Program.
• 20 days PTO (vacation/sick), 7 paid holidays, 2 floating holidays.
• Mileage/Toll Reimbursement, paid travel time between worksites.
• Life Insurance, Short/Long Term Disability, Catastrophic Sick Leave, Paid Parental Leave.
• Employee Assistance Program (telehealth/in person).
• Referral Bonuses up to $750 per hire
• College tuition discounts, Credit Union perks, retail discounts.

Access Services is an Equal Opportunity Employer

#PSTTL1