Crisis Response Coordinator

Description

Crisis Response Coordinator (CRC)  (full-time, 40 hours) Non-exempt

BUILD, Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago’s West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city’s most challenged neighborhoods. When you work at BUILD you make an important difference to the thousands of youth and families we serve. 

Our Core Values: Empathy, Passion, Persistence and Innovation. 

The Crisis Response Coordinator (CRC) is responsible for supervising a team of first responders. In addition, this person will act as a first responder to provide immediate support to youth and their families after a shooting or other act of violence, including emotional support, initial advocacy, and support in navigating criminal justice systems. Services take place within targeted communities and area hospitals as needed. Responsibilities call for the (CRC) to be on call at any time of the day or night. The (CRC) reports directly to the Crisis Response Unit Manager (CRUM).

Responsibilities include but are not limited to:

• Connect violence-exposed youth and their families with comprehensive services that promote healing, foster life-skills, and prevent high-risk/consequences behaviors that make them vulnerable to violence and other negative outcomes
• Coordinates response to violence in key areas of the community after incidents in collaboration with the Intervention team to organize outreach, community organizing and canvassing
• Ensures that all client related data systems for record keeping and reporting purposes are updated on a weekly basis and overall performance should be reported monthly
• Ensures program achieves expected performance milestones in accordance with contracts and expectations of funding sources making necessary adjustments as needed
• Ensures that all team members are utilizing the BUILD Universal Referral form to document and connect families to BUILD services
• Compiles information for reports and ensures compliance of team members
• Responds to crisis calls within a reasonable, pre-established timeframe
• Represents BUILD to broaden community, coalition and committee meetings as needed and brings information back to share with the team
• Attends departmental and agency-wide staff meetings, as scheduled and agency-wide events, as required
• Co-leads bi-weekly meetings with team
• Maintains knowledge current in the field in way of participation of coursework, seminars and/or workshops
• Participate in agency-wide fundraising events, including evenings and weekends
• Participate in agency outreach and recruitment events, including evenings and weekends
• Participate in civic engagement activities that advance the mission of BUILD, Inc.
• Perform other duties as assigned

Requirements

• Minimum of three years of experience working with inner-city youth in a human service, trauma-informed care, social services setting, or related field
• Must demonstrate excellent interpersonal, verbal, and written communication skills
• An automobile is required along with current insurance and a valid driver’s license
• Maintain respectful and appropriate relationships with program participants, all levels of agency staff and the various publics of the agency, demonstrating sensitivity to all ethnic, and economic backgrounds
• Must be willing to travel as needed
• Must be passionate about youth development work
• Must successfully pass extensive background check.

Benefits:

• 401(k) plan + 2% match
• Medical, Dental and Vision
• Life Insurance
• Paid Vacation
• Wellness Days
• Flexible Spending Account

BUILD, Inc., does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
 

This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.