Crisis Specialist - Domestic Violence/Sexual Assault Program

Join Our Team at SARC!

About the Role:

As a Crisis Specialist, you will provide immediate crisis intervention both in person and over the phone to clients experiencing domestic violence, sexual assault, or other trauma. This essential position plays a critical role in SARC’s Lethality Project and hospital accompaniment program, supporting survivors with advocacy, safety planning, and referrals.

Responsibilities Include:

• Provide trauma-informed crisis intervention, advocacy, safety planning, and follow-up services to clients.
  

• Respond to scheduled and unscheduled walk-in clients with immediate support and referrals.
  

• Serve as primary responder for SARC’s chat helpline and assist with 24-hour helpline coverage.
  

• Provide on-call support for law enforcement and survivors as part of the Lethality Project.
  

• Conduct hospital accompaniment during and after regular business hours.
  

• Educate clients on dynamics of domestic violence and sexual assault, including the Power and Control Wheel and Cycle of Violence.
  

• Maintain accurate and timely documentation in SARC’s ETO database.
  

• Collaborate with the Clinical Director through regular case reviews.
  

• Perform other duties as assigned.
  

Schedule:

This position includes regular business hours and rotating on-call shifts. Crisis Specialists are considered essential personnel and may be required to work remotely or onsite during weather or emergency events.

Salary:

This is a non-exempt position that pays at $27.00 per hour. This position is eligible to receive a shift differential of $2.00 per hour for any hours worked on Friday, Saturday, or Sunday from 8am to 8pm, and $4.00 per hour for any hours worked Monday-Sunday from 8pm to 8am.

Requirements

Requirements for Consideration:

• Bachelor’s degree in Psychology, Social Work, or a related field OR equivalent combination of education and related experience (1–2 years minimum).
  

• Strong crisis response and communication skills.
  

• Ability to work under pressure and in emotionally intense situations.
  

• Valid driver’s license and clean driving record.
  

• Completion of SARC’s 30-hour Crisis Response Training and 3-hour Companion Training (or willingness to complete upon hire).
  

• Certification in the Danger Assessment tool (or willingness to obtain).
  

Benefits

What We Offer You:

• 11 paid holidays, plus 2 floating holidays for full-time employees.
  

• Up to 112 hours of vacation time in the first year (based on schedule).
  

• Up to 96 hours of sick leave annually (based on schedule).
  

• Choice of three health plans, with generous employer HSA contributions.
  

• 100% employer-paid premiums for standard individual health coverage.
  

• Dental, vision, voluntary life, and AD&D coverage.
  

• Employer-paid parking pass for added convenience.
  

These benefits are designed to support your well-being and ensure you have the resources you need to thrive both personally and professionally.