Logo-of-Mercier-Consultancy-Md-hiring-for-jobs-in-US-on-GrabJobs

Croatian Speaking Customer Service for Retail industry

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Croatian Speaking Customer Service for Retail industry

Mercier Consultancy MD is excited to announce a position for Croatian Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who are passionate about customer engagement and are eager to help customers find the best products and services. As a customer service representative, you'll be instrumental in providing a positive shopping experience for clients while communicating effectively in Croatian.


Key Responsibilities

  • Assist customers with inquiries related to retail products, services, and promotions via phone, email, and chat in Croatian.
  • Provide guidance on product selection and troubleshoot issues related to orders and returns.
  • Document customer interactions and maintain accurate records in our customer relationship management (CRM) system.
  • Resolve customer issues and complaints with a focus on delivering high levels of satisfaction.
  • Collaborate with sales and inventory teams to provide up-to-date information on products and stock availability.
  • Stay informed about retail trends and new product offerings to better assist customers.
  • Fluency in Croatian (both written and spoken) is required; knowledge of English is beneficial.
  • Previous experience in customer service, particularly within the retail sector, is preferred.
  • Strong communication skills with a customer-oriented approach.
  • Ability to handle multiple inquiries effectively and provide timely resolutions.
  • Proficiency in using CRM systems and other customer service software.
  • A positive attitude and a willingness to learn and adapt in a dynamic environment.
  • Flexibility to work various shifts, including evenings and weekends, if needed.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...
Original job Croatian Speaking Customer Service for Retail industry posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Customer Service Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Customer Service Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.