CSI Assistant/Receptionist

Prestige Chrysler Dodge Jeep Ram is looking for an evening receptionist and Customer Service Assistant to join our front office team!! You will be the friendly voice answers and directing incoming calls, welcoming people in to the dealership through the front entrance, and acting as an integral part of the receptionist team.

You will also be surveying and contacting our customers to learn about their experience and help us provide better service in the future. 

We strive to create an exceptional environment for our customers and employees, and looking for a strong team player who defines the spirit of teamwork and reliability. 

The ideal candidate will be proficient in the following: Unsurpassed customer service relationships - Excellent phone etiquette and management of multi-line VoIP systems - Ability to stay focused and be compatible with all the different personalities encountered in the dealership environment - Partnership and cohesion with existing office staff to assist with additional tasks as needed.  

REQUIREMENTS:

• Excellent communication and listening skills


• Consistent outgoing and positive demeanor


• Professional presentation and appearance 


• Punctual, reliable and ability to handle schedule flexibility


• Reliable transportation 

WE OFFER:

• Medical, Dental and Vision insurance


• Savings Plan 


• Accrued paid vacation


• Closed Sundays


• Easy working environment 

RESPONSIBILITIES:

• Answer dealership group phones in a timely manner 


• Greet and receive prospects and customers


• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to a salesperson


• Work cooperatively with the Sales and Service teams


• Communicate with customers in a professional, friendly, and efficient manner


• Compose texts, emails, and other correspondence to communicate with customers and learn about their experience


• Visit with customers about their experience and assist in relaying any issues to the appropriate management team member

Hours are 1 to 6 p.m Monday through Friday hours and 8 to 5 on Saturday. Family owned business and working environment.

Please attach your resume and cover letter to schedule an interview - looking to hire and train the right person!! 

Weibel Auto Group is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.