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CSR Team Leader

Job Description - CSR Team Leader


We are seeking an experienced Payroll Manager to oversee payroll operations and manage the payroll team.


Responsibilities



  • Oversee payroll processing from start to finish

  • Manage and support the payroll team

  • Ensure payroll is processed accurately and on time

  • Review payroll reports, deductions, adjustments, and discrepancies

  • Troubleshoot payroll and system-related issues

  • Handle escalated client/payroll concerns

  • Maintain accurate payroll records and processes

  • Ensure the department stays organized and deadlines are consistently met


Requirements



  • Strong payroll experience – MUST

  • Management experience – MUST

  • Hands-on UKG platform experience – MUST

  • Experience managing a team of 50 employees or fewer

  • Strong understanding of payroll processes

  • Detail-oriented, organized, and accurate

  • Strong leadership and communication skills

  • Able to take ownership and keep the department running efficiently


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