CSR (Underwriting) (Hybrid)

The CSR (Underwriting) (Hybrid) processes insurance applications, endorsements, renewals, cancellations, and data entry.

Duties & Responsibilities:

• Process underwriting transactions accurately and timely.


• Order and interpret miscellaneous reports.


• Process underwriter requests from faxes, phone calls, emails, and quotes.


• Handle requests and inquiries from internal departments and agents regarding underwriting processes and procedures.


• Process transactions in data entry or the work queues.


• Evaluate and maintain customer information for all lines of business.


• Verify customer links on all transactions for all lines of business.


• Research the connections that have created customer links on existing business.


• Research and update social security numbers and dates of birth for customers.


• Professionally handle incoming and outgoing customer phone calls.


• Maintain good relationships with internal and external customers.


• Other work as assigned.

Requirements:

• High school diploma, or equivalent, with related experience demonstrating the knowledge, skills, and abilities necessary to perform the essential functions of the position.

Skills & Qualifications:

• Basic underwriting and rating knowledge including applications, endorsements, renewals, cancellations, and data entry.


• Basic computer skills.


• Ability to apply knowledge of established underwriting procedures, workflow processes, and regulatory requirements for the timely processing of transactions.


• Acceptable accuracy on scenario assessment.


• Organizational skills.


• Problem solving skills.


• Communication skills.


• Ability to meet quantity and quality work standards.


• Ability to cooperate and work in a professional team environment.

Market Range: 1 / 37.5 hours per week / Hybrid - 2 Days in Office

Salary: $32,275 - $46,619

Accepting applications through: 10/22/2026