CSR/Customer Service Representative

Position Summary:

We are currently seeking a Customer Service Representative who takes pride in their work, wants to grow with the company on all levels and can work in a fast paced office setting. As a member of our team, you will have the opportunity to develop your skills, advance your career, and earn a competitive income.

Job Duties:

Handling incoming and outgoing customer calls regarding service questions
Resolving Billing issues
Scheduling
Sales
Resolving general customer concerns
Communicating with technicians to ensure customer satisfaction
No cold calling required!!
2. Schedule

Mon-Thurs 8:30am-5:50pm
Fri 8am-5pm
Must be available 1 to 2 Saturdays per month from 9am to 1pm
Job Requirements:

In order to be considered for this role, you must be able to multi-task, be flexible in fast paced environments, be passionate about helping people, be a problem solver and thrive in a team environment
Must have at least 1 year of customer service experience
Must be willing and able to commute to our office in Belton
Benefits:

Health, Dental and Vision insurance
Life Insurance
Eligible for 401k after 6 months of employment
Paid Time Off after 90 days of hire (starts accruing)
Paid holidays
BiWeekly Pay
Advancement Opportunities (all of our managers started out as entry level employees)

Pro Turf & Pro Pest Solutions is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

#INDHP11

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)