Logo-of-A-tech-Appliance-Service-hiring-for-jobs-in-US-on-GrabJobs

Csr/Service Writer

salary Salary :

$18 - 22 hourly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
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Job Description - Csr/Service Writer



Benefits:


  • 401(k) matching

  • Company parties

  • Dental insurance

  • Employee discounts

  • Health insurance

  • Paid time off

  • Vision insurance




Are you great on the phone? Do you enjoy providing excellent customer service in a fast-paced office environment?? If so, we may have a job for you as we are looking to add to our growing family. AJ'S Restaurant Repair by A-Tech is a family-owned restaurant equipment repair business with a major footprint in Arkansas. We are currently looking for someone w/prior experience but will train the right candidate. 


Service Writer/CSR Job Responsibilities:



  • Initiates repair services and repairs by ascertaining equipment problems and services requested.

  • Verifies warranty and service contract coverage, provides estimates, writing repair orders, and maintaining customer rapport and records.

  • Ascertains problems and services needed by listening to customer’s description of symptoms, clarifying description of problems, checking equipment maintenance records, and examining service schedules.

  • Calculates customer’s payment, including deductibles.

  • Prepares repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.

  • Obtains approval signatures and enters repair orders into service database system.

  • Maintains customer rapport by explaining estimates and obtaining customer’s approval of estimates, providing/updating contact telephone numbers, answering questions and concerns.

  • Maintains service records by recording problems and corrective actions planned in our operating system.

This is a M-F position from 8-5. Benefits offered after 60 days. Pay depends on experience.


Submit your resume today for immediate consideration!!


Job Type: Full-time





Compensation: $18.00 - $22.00 per hour








This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.



Original job Csr/Service Writer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

A-tech Appliance Service

View Open Positions As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You’ll deal with more than just...

Read more about the company

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