CTA

Why NVNA & Hospice?

Join a team that boasts an impressive track record of excellence in delivering top-tier home health, hospice, wellness, and public health services to our valued patients and community.

Our non-profit organization is a continued recipient of five-star patient experience ratings with the Centers for Medicare and Medicaid Services, the highest achievement possible. We are proud to be ranked as a Top 100 Women-Led Business in Massachusetts by Boston Globe Magazine and The Women’s Edge.

Today, NVNA and Hospice is a vibrant agency serving 27 communities and providing 120,000 patient visits per year with a staff of 331—including 123 nurses—and a reputation for excellent care, efficiency, flexibility, and innovative thinking.

We continue to uphold our values of community, high-quality services in a safe environment of care, integrity, professional development, respect and caring, excellent customer service, and employee well-being. We are neighbors helping neighbors.

As a Clinical Team Assistant for our Home Health Aide team, you will assist HHA Managers and support the clinical staff to improve communication and ensure quality patient care.  You will act as the key link between clinicians and clinical managers.  The schedule for this position is 40 hrs per week, 8am-4:30pm Monday - Friday.

What will you be doing:

• Assures scheduling is done on a timely basis (daytime, evening, weekends and holidays).


• Ensures appropriate assignment of new admissions and resumptions of care in consultation with managers.


• Adjusts schedule to meet expected productivity.


• Projects daily staffing needs.


• Coordinates staff’s daily workload, assuring continuity of care.


• Serves as a scheduling resource to team members, Intake Department, Phlebotomy Department and patients.


• Provides clerical support to clinical managers and clinical staff (i.e., meeting minutes, letters, flyers, faxing, etc.).


• Assures service satisfaction through appropriate communication with staff, patients and Intake Department.

What we're looking for in you:

• High school diploma or Bachelor's degree or prior administrative or CTA experience 


• Minimum of two years of office (clerical) related experienced required, in a health care setting strongly preferred.


• Prior experience as multi-disciplinary scheduler preferred

What's in it for you?

• Medical, Dental and Vison Benefits


• Company paid Life Insurance and Long-Term Disability


• Generous Paid Time Off Package


• 401 (k) match program


• Tuition Reimbursement and Scholarship Program


• Mileage Reimbursement (in field positions only)

VACCINE REQUIREMENTS: NVNA and Hospice requires full vaccination for Covid-19 and flu as a condition of employment. An exception to this mandatory requirement can be requested.

NVNA and Hospice complies with applicable federal and state civil rights laws and does not discriminate, exclude people or treat them less favorably because of race, color, creed, religion, national origin (including limited English proficiency and primary language), sex (including sex characteristics, including intersex traits, pregnancy, or related conditions, sexual orientation, gender identity and sex stereotypes), age, disability (including mental illness and substance abuse disorders), genetic material, veteran status, communicable disease, natural or protective hairstyles or any combination, thereof with regard to admission, access to treatment or employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.