CTM School Choice Application

JOB SUMMARY

Cross-Functional Team Member - School Choice Applications manages, plans, coordinates, and supports the development and implementation of the school choice application to ensure clarity and accuracy in the lottery. The CTM is responsible for all data management associated with the school choice application and lottery. 
 

MAJOR DUTIES & RESPONSIBILITIES

List most important duties first
1.        Oversee the planning, development, and implementation of the school choice application, ensuring functionality, clarity, and user-friendliness for families and internal stakeholders.
2.        Manage all data associated with the school choice application, platform, and lottery to ensure accuracy, security, and compliance with district and state regulations.
3.        Oversee cross-functional project plans, timelines, and deliverables related to the application and lottery cycle, ensuring smooth execution and accountability across teams
4.        Serve as the primary point of contact for external platform vendors, manage relationships, contracts, timelines, and troubleshooting in alignment with district goals.
 

MAJOR DUTIES & RESPONSIBILITIES CONTINUED

5.        Develop and implement testing protocols for the application and lottery system to ensure reliable performance, accuracy, and a seamless user experience.
6.        Coordinate with internal departments (e.g., Enrollment, IT, Communications) to align efforts, resolve issues, and communicate key updates and milestones across the organization.
7.        Other duties as assigned.
 

EDUCATION

Bachelor’s Degree
 

WORK EXPERIENCE

1 to 3 years
Experience with effective instruction, student extracurricular or magnet opportunities, project management, data analytics
 

SKILL AND/OR REQUIRED LICENSING/CERTIFICATION

Microsoft Office
 

LEADERSHIP RESPONSIBILITIES

Manages. Accomplishes the majority of work objectives through the management of direct reports. Provides day-to-day directions to staff; may become directly involved, as required, to meet schedules and resolve problems. Responsible for assigning work, meeting completion dates, interpreting and ensuring application of policies and procedures. Receives assignments in the form of objectives, with goals and the process by which to meet goals. Provides input for hiring performance and budget.
 

WORK COMPLEXITY/INDEPENDENT JUDGMENT

Work is substantially complex, varied and regularly requires the selection and application of technical and detailed guidelines. Independent judgment is required to identify, select, and apply the most appropriate methods as well as interpret precedent. Position regularly makes recommendations to management on areas of significance to the department. Supervision received typically consists of providing direction on the more complex projects and new job duties and priorities.
 

BUDGET AUTHORITY

Compiles and organizes data and figures.
Analyzes and interprets data and figures.
Specifies requirements for a plan and/or budget.
Participates in a group plan and/or budget development.
Approves budgets.
 

PROBLEM SOLVING

Decisions are made with greater freedom and discretion, including recommendations that are subject to approval on matters that may affect multiple departments across HISD. Job is frequently expected to recommend new solutions to problems, to improve existing methods/procedures/services and generate new ideas. May also review decisions made by other individuals on more routine matters.
 

IMPACT OF DECISIONS

Decisions have considerable impact on multiple divisions or the organization causing risks or improvements to relationships, significant efficiencies, or delays in operations, and/or significant financial gains or expenses. Errors are serious and difficult to discover, normally involve decisions not subject to detailed review and will result in excessive costs and/or significant project delays.
 

COMMUNICATION/INTERACTIONS

Negotiate and influence - interpret department strategies and services, resolve conflicts, influences outcomes on matters of significance for the division, conduct final negotiations and coordinates approvals/decision making below the executive level. Interactions are typically with customers and Top Management.
 

CUSTOMER RELATIONSHIPS

Regularly assesses and diffuses complex, and escalated customer issues. Takes personal responsibility and accountability for solving systemic customer service problems. Regularly explores alternative and creative solutions to meeting the needs of the customer within HISD's policies and guidelines.
 

WORKING/ENVIRONMENTAL CONDITIONS

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.