Custodian Lead - 1st, 2nd, 3rd Shift

Unica Enterprises is a leading janitorial and facilities services company committed to delivering exceptional service and value to our customers. We work to build long-term relationships by understanding client needs and providing professional, reliable, and responsive service. Unica is proud to provide equal employment opportunity and to create a workplace where employees can contribute, grow, and be treated with respect.  

Unica Enterprises is seeking a self-motivated, energetic, responsible individual to join our team as a Team Lead. The Team Lead plays a hands-on leadership role by helping the crew complete work to standard, supporting new and existing team members on shift, and serving as the first point of coordination for day-to-day site needs. This role is typically a promotion path from frontline cleaning work and is best suited for someone who leads by example, communicates clearly, and is ready to help others succeed while maintaining quality and pace. 

What Success Looks Like 

A successful Team Lead

• Completes strong hands-on work while also guiding others 
• Helps the team stay organized, on pace, and aligned to site expectations 
• Supports new hires through shadowing and day-to-day coaching 
• Checks work quality and helps correct issues in the moment 
• Escalates concerns early instead of waiting for problems to grow 
• Builds trust through fairness, consistency, and follow-through 

Key Responsibilities

• Lead by example by completing cleaning work alongside the crew 
• Help assign tasks based on the shift plan, site priorities, and team capability 
• Support daily start-up, huddles, and shift communication as directed 
• Train and coach newer team members on cleaning methods, safety, quality standards, and site routines 
• Check completed work and give immediate feedback when corrections are needed 
• Help monitor supplies, equipment readiness, and site setup during the shift 
• Communicate customer requests, safety issues, staffing gaps, or quality concerns to the supervisor or site manager 
• Help maintain positive team culture, respectful communication, and reliable shift coverage 
• Support special assignments, callout coverage, and site changes when needed 

Minimum Qualifications 

• Strong performance in a custodial or related cleaning role 
• Demonstrated reliability, professionalism, and quality follow-through 
• Ability to coach peers respectfully and clearly 
• Ability to handle shift pressure, changing priorities, and customer-facing situations 
• Experience training or informally supporting newer staff preferred 
• Ability to work assigned shifts, including nights or weekends if needed 

Work Conditions and Physical Requirements 

• Regular hands-on cleaning work in addition to coordination responsibilities 
• Frequent standing, walking, bending, lifting, pushing, and pulling 
• May be required to wear a uniform and use PPE