HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

Are you passionate about building and nurturing customer relationships while driving business growth? HackerOne is seeking a Customer Account Executive at IC3 level to join our dynamic sales team. In this role, you will focus on expanding existing customer accounts and identifying new business opportunities within our target market segment.

As a Customer Account Executive, your primary responsibility will be to cultivate relationships with our valued existing customers and strategically identify opportunities for business expansion. You will play a pivotal role in driving revenue growth and promoting HackerOne's products and services to help customers enhance their cybersecurity programs.

Our mission is to empower customers to run world-class security programs by leveraging HackerOne's products, services, and global community of hackers. As a Customer Account Executive, you will contribute to this mission by delivering exceptional customer experiences and driving business outcomes for our clients.

What You Will Do

• Manage the end-to-end sales cycle for assigned customer accounts, from lead to close.

• Meet and exceed monthly, quarterly, and annual sales quotas.

• Develop and qualify customer leads to generate new business opportunities.

• Conduct presentations and demonstrations of HackerOne's platform, both online and in person.

• Collaborate with Renewals Managers and Customer Success Managers to develop strategic plans for account growth.

• Understand customer needs and challenges to effectively communicate how HackerOne can address them.

• Utilize Salesforce for lead, account, and opportunity management.

• Maintain accurate quarterly sales forecasts.

Minimum Qualifications  

• 3-5 years of software or web technologies sales experience, preferably selling to a technical audience. Up to 1 year experience in Enterprise.

• Proven track record of success in a sales environment, exceeding targets and quotas.

• Strong presentation and communication skills, both verbal and written.

• Ability to understand and articulate technology solutions and their value propositions.

• Collaborative mindset with the ability to work effectively in a team environment.

• Intellectually curious and adaptable to change.

• Strategic thinker with the ability to identify and pursue business opportunities.

• Must be based remotely in US, West Coast, with a strong preference to San Francisco candidates. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Security industry knowledge

Compensation Bands:
Tier Guide

Tier A

Base Salary, 60/40 $105K – $132K • Offers Equity • $71K – $88K Commission

Tier B

Base Salary, 60/40 $90K – $113K • Offers Equity • $60K – $76K Commission

Tier C

Base Salary, 60/40 $85K – $107K • Offers Equity • $57K – $71K Commission

#LI-Remote

#LI-HM1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.