Customer Account Representative

Beloform Craft is a growing company recognized for its commitment to quality, creativity, and strong brand presence. We specialize in representing brands with professionalism and precision at industry events, exhibitions, and trade shows. Our team thrives on collaboration, attention to detail, and delivering outstanding experiences that leave a lasting impression.

We are seeking a dedicated and detail-oriented Customer Account Representative to serve as a key point of contact for our clients. In this role, you will manage customer accounts, ensure high levels of satisfaction, and support ongoing business relationships through effective communication and problem-solving. This position is ideal for individuals who enjoy working with people, managing multiple priorities, and contributing to a client-focused team.

Responsibilities

• Serve as the primary contact for assigned customer accounts

• Build and maintain strong, long-term relationships with clients

• Respond to client inquiries in a timely and professional manner

• Coordinate with internal teams to ensure client needs are met

• Monitor account activity and ensure accurate documentation

• Identify opportunities to improve customer experience and service delivery

• Support account updates, follow-ups, and ongoing communication

• Strong communication and interpersonal skills

• Excellent organizational and time-management abilities

• Detail-oriented with a proactive and solution-focused mindset

• Ability to work effectively in a team-oriented environment

• Comfortable managing multiple accounts and priorities

• Professional attitude with a strong sense of accountability

• Competitive salary ($53,000 – $57,000 annually)

• Growth opportunities within a stable and expanding company

• Skill development and professional training

• Supportive and collaborative work environment

• Full-time position with long-term career potential