Customer Account Representative

Skillbridge Academy is a forward-thinking organization committed to creating clean, safe, and professional environments that support productivity and well-being. We value reliability, teamwork, and high standards, and we take pride in maintaining spaces that reflect excellence and care. Our team members are an essential part of our daily operations and long-term success.

We are seeking a motivated and detail-oriented Customer Account Representative to serve as a key point of contact between our organization and our clients. This role focuses on building strong relationships, managing accounts with professionalism, and ensuring an exceptional client experience through clear communication and reliable support.

Responsibilities

• Act as the primary contact for assigned customer accounts

• Maintain accurate records of client interactions and account updates

• Address customer inquiries and provide timely, professional solutions

• Coordinate internally to ensure client needs are met efficiently

• Support account growth by identifying opportunities for improved service

• Uphold company standards in all customer communications

• Strong verbal and written communication skills

• Professional, customer-focused mindset

• Excellent organizational and time-management abilities

• Ability to work collaboratively in a team-oriented environment

• Problem-solving skills with attention to detail

• Proficiency with basic computer systems and data entry

• Competitive salary ($53,000 – $58,000 annually)

• Clear growth opportunities within the organization

• Professional development and skill-building support

• Stable, full-time position in a structured work environment

• Supportive leadership and collaborative team culture