Customer Account Representative

Elevare Branding is a forward-thinking branding and strategic communications firm dedicated to helping businesses elevate their identity, refine their positioning, and achieve measurable growth. We combine creativity with precision, delivering tailored solutions that empower our clients to stand out in competitive markets.

We are seeking a motivated and professional Customer Account Representative to join our Houston team. This role is central to maintaining strong client relationships, ensuring customer satisfaction, and supporting account growth. The ideal candidate is detail-oriented, proactive, and committed to delivering exceptional service while contributing to overall business development goals.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts

• Build and maintain strong, long-term client relationships

• Provide product and service information tailored to client needs

• Coordinate with internal teams to ensure timely and accurate delivery of services

• Monitor account performance and identify opportunities for growth

• Address customer inquiries and resolve concerns in a professional manner

• Maintain accurate records of account activities and updates

• Support strategic initiatives to enhance customer retention and satisfaction

• Strong communication and interpersonal skills

• Professional demeanor with a client-focused mindset

• Excellent organizational and time-management abilities

• Ability to work effectively in a team-oriented environment

• Problem-solving skills and attention to detail

• Adaptability in a fast-paced business setting

• Basic proficiency with standard office software and CRM systems

• Competitive salary ($52,000 – $56,000 per year)

• Opportunities for professional growth and career advancement

• Ongoing training and skill development programs

• Collaborative and supportive work environment

• Performance-based incentives

• Stable, full-time position with long-term growth potential