Customer Account Specialist - Professional Development Opportunities

General Purpose:

As a Customer Account Specialist, you'll be entrusted with maintaining precise customer records and fostering effective communication with our credit and accounting teams to uphold Wolter's high standards.

Position Responsibilities:

• Set up and maintain new and existing customer accounts.
• Verify customer information and address any potential fraud concerns.
• Communicate with customers to facilitate smooth invoicing processes.
• Evaluate customer credit and assign appropriate credit limits.
• Accurately assign tax, territory, and sales information to customer records.
• Update open orders in response to changes in customer accounts.
• Manage pending credit applications and follow up on references.
• Provide timely updates to internal stakeholders.
• Handle requests for ACH/Wire Payments, COI, etc.
• Ensure 99% invoice delivery via email.
• Provide backup support for Accounts Receivable and billing.
• Perform other duties as assigned by Accounting Supervisor or Manager.

Why Wolter?

At Wolter, we believe in supporting our employees and providing a workplace where they can thrive. Here's what you can expect when you join our team:

• Competitive Compensation: Enjoy a salary that reflects your skills and dedication.
• Career Advancement Opportunities: Clear pathways for career progression are available, fostering a culture of growth.
• Continuous Learning: Regular access to training and development opportunities to stay ahead of industry trends, complemented by tuition reimbursement to support your educational pursuits.
• Supportive Work Environment: Join a team that prioritizes collaboration, open communication, and support.

Comprehensive Benefits Package:

• Health Insurance: Access top-notch medical, dental, and vision insurance plans for you and your family.
• Pet Insurance: Enjoy peace of mind with our pet insurance coverage, ensuring the well-being of your beloved pets.
• Life Insurance: Secure your future and your loved ones with our robust life insurance coverage.
• Paid Time Off (PTO): Achieve a healthy work-life balance with our generous PTO policy.
• 401(k) Retirement Savings Plan: Plan for a secure future with our 401(k) retirement savings plan.

Our mission is to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen and driving record results.

Learn more about us at www.wolterinc.com!

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