Customer Advocate Management Trainee

Whether you see yourself in sales, as a Sales Manager, Service Manager, Finance Manager, or a Used Car Manager, as a Customer Advocate manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With training, development, mentoring, and a culture of promotion from within, you’ll always be progressing in your career. Come interview with a manager who started their career path as a Customer Advocate.

Benefits:

• $55,000-$750,000 


• Work with the latest technology


• Health,  Dental, and Vision insurance 


• Paid vacation time


• 401 (k) with up to 5% employee contribution


• Betterhelp online Therapy

Job Duties:

• Navigate clients through the sales process, establishing trust and selling value throughout


• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses


• Direct clients to online tools available for reviewing vehicle options, packages, features


• Prepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.)


• Explain product performance and benefits


• Describe all optional equipment available for customer purchase


• Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles


• Work closely with Sales Manager on pricing tiers associated with different model & their respective technology options


• 
  Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership 
  

 Job Requirements:

• Bachelor Degree


• Strong written and verbal communication skills


• Able to build relationships with associates and clients, establishing long-term partnerships


• Outgoing and inviting personality, able to establish trust quickly


• Driven to achieve and to service clients