Customer Business Executive

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com 

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

About the opportunity

This is an exciting & high-profile role in our Amdocs Studios Business group! With deep expertise in experience design, digital engineering, cloud, generative AI, data, and quality engineering, we deliver tailored solutions that accelerate innovation, streamline operations, and enable scalable growth. As a Customer Business Executive, you will play a leading role, focusing on the growth of our Florida State Agency business.

What will your job look like?

• As a forward-thinking leader, help define the innovative future of Amdocs service offerings with the Florida State Agencies.
• Create and implement sales plan – including market research, working with local lobbyists to identify funding priorities and evaluate agency willingness to entertain new providers, and identify targets.
• Focusing on being a phenomenal partner with the customer's decision-makers while representing the voice of the customer within Amdocs.
• Identify and address challenges and needs by effectively demonstrating Amdocs offerings and business value to grow new opportunities; promote new leads and opportunities towards signed deals, and lead account expansion and long-term business strategy.
• Owning the account's P&L with a focus on profitability
• Collaborate with Service Partners for all service-related tasks, ensuring the quality of project deliveries.
• Responsible for broad people management and development of the account teams.

• Work in a dynamic cross-matrixed environment, collaborating across teams including procurement support, legal support, public relations/marketing, and finance.

   

All you need is...

• Proven experience with Florida state agencies, bringing existing agency relationships.
• Excellent ability to think at the “C level” about the issues, budget priorities, and pain points associated with state government work.
• Industry insight into Government and how to navigate procurement, state term contracts, and other uniquenesses.
• Be established as a trusted partner delivering the next wave of Digital Services.
• To have an eye for business, understanding of inter and intra-organizational relationships, and building executive relationships.
• Successful experience with P&L Management: Ability to lead commercial negotiations and prepare the Annual Operating Plan (AOP). Must have a strong financial background and experience.
• To be a recognized leader, with the ability to operate in a globally matrixed environment and handle sophisticated situations with tact and diplomacy.
• Experience with Consulting/System Integration work.
• Excellent verbal and written communication skills to effectively interact with clients and team members.

Why you will love this job:

• The opportunity to work with a team whose work directly impacts millions of people!
• High-profile leadership role in a growing domain.
• Have a major influence on the strategic direction of the company!

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