Customer Care Agent

Join the Island's Leading Transport Industry Company as a Customer Care Agent! Are you a highly skilled and experienced Customer Care Agent eager for a fulfilling career opportunity? Your search ends here! Join our esteemed client, one of the island's largest and most prestigious companies. This is an exceptional chance to become a vital member of a diverse and dynamic team. Our client is actively seeking a Customer Care Agent to join their Commercial Department. Join this motivated team as we work together to attain excellence.

Main Responsibilities include but are not limited to:

• Answering calls - Responding to customer queries.
• Replying to customers’ messages via Facebook, Web, Emails.
• Dealing with complaints in a courteous and professional manner.
• Any other ad hoc customer care related work.

Requirements:

• Strong communication skills, both written and verbal - Maltese and English.
• Microsoft Office Package; MS Excel and MS Word.
• O level standard of education.
• Positive attitude.
• Flexibility to work shifts and willingness to learn.
• Ability to work as part of a team / unsupervised at times.
• Ability to work accurately, with attention to detail.
• Problem solving skills.
• Ability to think outside the box and go the exta mile for the customer.

Apply now to seize this exceptional opportunity!