Customer Care Center Representative

Customer Care Center Representative

CS Bank is actively seeking a highly self-motivated individual to join our bank family. This Full-time, Customer Care Center Representative position is the perfect opportunity to showcase your skills and expand your career in the Banking Industry. The hours for this position will be 9am-6:00pm and will include rotating Saturdays.

This position can work from Cassville, Mo Berryville or Harrison, Ar.

About CS Bank

As a CS Bank employee you will enjoy a competitive hourly wage depending on experience and a full benefits package package which includes: 401K, Insurance plans, PTO, paid Holidays. In addition, you will receive constant support from your colleagues and work in an environment that fosters creativity and growth.

Responsibilities:

• Provide excellent customer service


• Support new technologies


• Grow the Bank through customer satisfaction with the existing services and new e-banking products and services


• Assist customers and employees with telephone calls


• Answer questions


• Resolve problems within authority


• Research information and problems for customers, employees, legal entities, etc


• Perform other job related duties as assigned