CUSTOMER CARE REPRESENTATIVE

Position: Customer Care Representative

Job Type: (Remote)

Jonesbororealtycompany is a leading real estate company in Jonesboro, specializing in residential and commercial properties. Our team is dedicated to providing exceptional service and building lasting relationships with our clients. We are currently seeking a Customer Care Representative to join our dynamic team.

Position Overview:

As a Customer Care Representative, you will be the first point of contact for our clients. You will be responsible for providing excellent customer service and ensuring all inquiries and concerns are addressed in a timely and professional manner. This is a full-time, permanent position with opportunities for growth and advancement within the company.

Key Responsibilities:

- Serve as the primary point of contact for all customer inquiries and concerns

- Respond to incoming calls, emails, and messages in a timely and professional manner

- Provide accurate information and guidance to clients regarding our services and properties

- Schedule appointments and property viewings for clients

- Maintain and update client records and databases

- Collaborate with other team members to resolve any customer issues

- Ensure customer satisfaction by following up with clients after their inquiries have been resolved

- Stay up-to-date with company policies, procedures, and services to provide accurate information to clients

- Assist with administrative tasks as needed

Qualifications:

- High school diploma or equivalent required, Bachelor's degree preferred

- Previous customer service experience in a fast-paced environment

- Excellent communication and interpersonal skills

- Strong problem-solving and decision-making abilities

- Proficient in Microsoft Office and other computer applications

- Ability to multitask and prioritize in a busy environment

- Real estate experience is a plus

Why Work for Us?

At Jonesbororealtycompany, we value our employees and strive to create a positive and supportive work environment. We offer competitive salaries and benefits, including health insurance, paid time off, and opportunities for career development. As a full-time employee, you will also have access to our employee discount program for our properties.

Join Our Team:

If you are a customer-oriented individual with a passion for real estate, we want to hear from you! Apply now to join our team as a Customer Care Representative and be a part of our growing company.