Customer Care Specialist - Home Care Billing

Job Summary:

The Customer Care Specialist processes Home Care orders, as well as manages special needs in regard to equipment and supplies, as they arise. Receives and acts on incoming calls regarding queries or requests for enteral, respiratory, and other supply service requests. Obtains required prescriptions and authorizations from patient's doctor and insurance for supplies and equipment required, and fills monthly supply orders as needed.

Qualifications:

Education

• High School Diploma/G.E.D. (required)

Work Experience

• Minimum one (1) year Related experience. (required)
• Minimum two (2) years Related experience. (preferred)

Skills and Abilities

• Bilingual Skills Spanish Speaking preferred.


• Computer Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation Range:

$25.36 - $36.70

Workshift:

Position Exempt:

No

FTE %:

100

Scheduled Weekly Hours:

40

Daily Hours:

8

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