Customer Care with a Japanese Tobacco Company

Customer Care with a Japanese Tobacco Company (Slovak Language)

Office Location Advance Business Center 1, g.k. Mladost 4Mladost, ul. "Samara" 4, 1766 Sofia, Bulgaria

Salary is EUR 1,800 per month gross with bonuses

Were not just hiringwere creating a vibrant community of passionate individuals who are ready to make an impact in the world of Customer Service! If you thrive in a dynamic environment and are excited to support a leading tobacco brand, youre in the right place.

Get ready for a rewarding career journeyyour adventure starts now!

What You'll Be Doing:

Customer Happiness Champion
Engage with customers via email, chat, and phonebringing solutions, positivity, and a personal touch to every interaction.

Product Pro
Become an expert on our products and services so you can confidently guide customers with the accurate information they need.

Info Sleuth
Tap into your inner detective to quickly track down information and deliver timely, satisfying answers.

Conversation Creator
Build friendly, meaningful connections with customers that brighten their day and leave a lasting impression.

Team Player Extraordinaire
Be part of a fun, supportive team that shares ideas, celebrates wins, and works together to make every day great!

What You Bring:

• Top-notch Communication: Youre fluent in Slovenian and confident in English, both written and spoken.

• Customer Service Experience: If youve worked in a customer-focused role before, wed love to hear your story.

• Tech Confidence: You're comfortable with MS Office tools and know your way around CRM systems.

• Attention to Detail: Youre organized, efficient, and able to manage multiple tasksindependently or as part of a team.

What You Can Expect:

• Full-time position with flexible shifts between 8:00 a.m. and 10:00 p.m., Monday to Sunday

• Competitive salary plus monthly performance bonuses

• Office located conveniently near public transport

• Paid training and onboarding to help you hit the ground running

• Ongoing training and skill-building programs

• Career development planning and support

• Health and wellbeing initiatives

• Relocation support (including travel and accommodation, if needed)

• Plus: Health and Life Insurance, Multisport card, Transport allowance, Bonuses for special life events, Paid leave for education, Corporate discounts, Company events, and more!