Customer Contract Administrator

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Customer Contract Administrator

Are you seeking an entrepreneurial, empowering workplace that allows you to:

• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Customer Contract Administrator. The Customer Contract Administrator will be responsible for assisting the Sunbelt Bid Facilitators and Contract Managers in supporting Sunbelt’s sales force with pre-execution customer contract creation and post execution.

Position Responsibilities:
Customer contract request intake
Preparation of standard Sunbelt customer contracts and related documents utilizing templates and standard operating procedures
Requesting, creating and providing to Sunbelt customers post-execution contract deliverables such as Certificates of Insurance, and rebates
Providing customer service assistance to Sunbelt’s customers on contract related issues
Assist in the development and implementation of team process and procedures
Identify areas where efficiencies can be gained and propose solutions
Prepare Sunbelt Partnership Agreements, Master Rental Agreements, and Rate Guides for Sunbelt customers at the request of Sunbelt Sales and Operations utilizing templates and SOP’s
Follow up on submitted documents for tracking purposes
Facilitate Certificate of Insurance requests and approvals as needed
Aid in the management of Sunbelt’s rebate program
Research Customer information utilizing Sunbelt resources as well as outside research to determine customer’s size, Sunbelt spend, or potential spend
Provide dedicated customer contract related service/support to certain customers such as Sunbelt’s managed account customers
Manage customer contract inbox and phone lines
Assist with research projects and other projects as assigned by supervisor
Prepare / send via facsimile, e-mail, US postal services / UPS / Federal Express

Requirements:
Education & Experience:
Experienced in Microsoft Office (Particularly Word, Outlook, Access, and Excel)
SharePoint experience preferred
Related contract administration experience preferred
Two Year College Degree and/or Paralegal certificate preferred
Knowledge of the Wynne Rentalman System a plus
Knowledge of Novatus or similar contract management software preferred
Physical Demands:
Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range: $21.38 - 29.39