Customer Development Manager - Akron, OH

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Akron, OH, US, 44306

Requisition ID: 194033

Posting Locations: Akron; Columbus

Our Secret Ingredient is our Teammates.

We offer

great rewards ,

competitive pay ,

career advancement

and

growth opportunities .

Full Time Teammates are also eligible for:

Paid Training
Paid Time Off plus paid holidays
401(k) with Company matching on a dollar-for-dollar basis
Employee Stock Purchase Plan (ESPP)
Group Health Insurance - Medical, Dental, Vision & Disability
Basic and Supplemental Life Insurance
Refresh and Grow your Career with Us!

Job Overview

The Customer Development Manager's primary focus is to support both the customer and CCCI operations teams from a field sales perspective calling on 8 Regional Grocery Stores throughout Ohio and Indiana. This individual is connected with CCCI's Field Operations Teams to ensure that business plans are efficiently executed as agreed upon. This role will leverage a broad understanding of the assigned retailer, the competition, and the marketplace to foster growth by driving sales and exploring additional opportunities for incremental revenue and margin results. T

Duties & Responsibilities

Establishes and leads cross-functional relationships with CCCI Field Operations to ensure alignment on execution objectives and to establish efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction
Develops and maintains partnerships with operational leadership teams of customer base, bottling partners, and brand partners to develop regional programming while ensuring sales execution plans are achieved. Monitors and measures service metrics and utilizes results to develop standards, improvements, or changes to the process
Leverages sales execution tools and processes to ensure CCCI Field Operations maximize sales opportunities for customer-specific programming. Ensures that customer and department goals are met and adhering to the approved strategic plan
Analyzes sales data and partners with customers and cross-functional leaders to identify gaps, remedies, and solutions concerning plan execution and sales strategies; implements tactics to reverse or sustain trends
Additional Qualifications/Responsibilities

Knowledge, Skills, & Abilities

Responsive customer service skills with a proactive mindset
Ability to develop a thorough understanding of CCCI and customer operational strategy and execution
Organizational management skills are required with the ability to collaborate with all facets of the business including Field Operations, Technical Service, and Shopper Marketing
Ability to partner cross-functionally with other departments to accomplish goals and objectives
Ability to develop, negotiate, and execute local programs with the leadership teams of their customer base
Ability to build rapport to achieve a strategic partnership status with their customer base
Must be an adept negotiator with developing persuasion skills
Basic analytical skills is a must
Organizational, time management, and attention to detail skills are required
Strong presentation abilities
Excellent oral and written communication skills required
Ability to prioritize multiple assignments with time-sensitive deadlines
Computer proficiency in MS Office particularly MS Excel and MS PowerPoint is a must
This individual must possess a broad understanding of the assigned retailer, the competition, and the marketplace
Minimum Qualifications
Knowledge acquired through 1 to up to 3 years of relevant work experience
Preferred Qualifications
Bachelor's degree in Business Administration, Management, Marketing, or Communications
Work Environment
Home Based/Some Office
25-30% Travel
Must resides in/near either Akron, Columbus OH area