Customer Experience Provider

About Us:
At Hank’s Handyman Services, we set the bar high. Our team takes pride in delivering Red Carpet-level service to every homeowner, every time. We’re a team of professionals who value craftsmanship, communication, and a commitment to excellence. If you're someone who brings your best every day and thrives in a supportive, fast-paced environment, we want to hear from you!

Position Overview:
We’re currently seeking Call Center Representatives to join our growing team. This is not a sales role, it’s about building relationships, providing exceptional customer service, and helping homeowners schedule the services they need.

What You’ll Do:

• Answer incoming calls and assist potential customers in a friendly and professional manner

• Schedule appointments and provide information about our services

• Accurately input data and customer details into our systems

• Deliver consistent, high-quality customer experiences

• Work collaboratively with teammates to support daily operations

What We’re Looking For:

• Strong communication skills (verbal and written)

• Excellent attention to detail

• Prior experience in a call center or customer service environment preferred

• A professional, upbeat phone presence

• High energy, trainable, and positive attitude

• Dependable, punctual, and strong work ethic

Preferred (but not required):

• Experience with Service Titan

• Proficiency with Microsoft Office (Word, Excel, Outlook)

• Familiarity with Google Drive (Docs, Sheets, Forms)

Benefits:

• Medical, Dental, and Vision Insurance

• 401(k) Retirement Plan

• Paid Time Off (PTO)

• Paid Holidays
   

Ready to Apply?
We’d love to hear from you! Submit your resume and let us know why you’d be a great fit for Hank’s Handyman Services.