Customer Experience Representative NOT REMOTE

Salary :

$14 - 17 hourly

Company : Cornerstone Chem-dry

Job Type : Full Time

Garland, Tx 75044

Job Description - Customer Experience Representative NOT REMOTE

Responsive recruiter

Replies within 24 hours

Benefits:

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Paid time off

Training & development

Vision insurance

Join Our Call Scheduling Center Team!

Are you a people-person with excellent communication skills? Do you enjoy helping customers and keeping things organized? Our fast-paced Call Scheduling Center is looking for a dependable, upbeat Customer Experience Representative to join our growing team.

✅ What You’ll Do

Answer inbound calls and assist customers with scheduling appointments

Make outbound calls for follow-ups and reminders

Provide excellent service and support to both customers and franchise partners

Accurately log call details into our scheduling system

Work closely with our team to ensure smooth daily operations

🌟 What We’re Looking For

Strong verbal communication and listening skills

A friendly, professional phone manner

Ability to multitask and stay organized

Computer literacy (Google Suite experience a plus). Training on multiple CRM systems provided

Previous call center or customer service experience preferred (but not required—we will train the right person!)

💼 Position Details

Location: 1821 Belt Line Road Garland, TX 75044

Schedule: Full time and part time positions available
- Shift 1: Mon 11am-7pm, Tues 8am - 4pm, Thurs 10am-6pm, Fri 7am - 3pm, Sat 9:30am-5:30pm
- Shift 2: Mon- Thur 5pm-8:30pm,. Fri 5pm-8pm
- Shift 3: Sat 12pm-8pm, Sun 9am-5pm

Pay: $14-17 per hour, performance and outbound appointment booking bonuses

Benefits: 401k company matching, dental and vision insurance, AFLAC, paid vacation and paid holidays after 90 days, business casual working environment, flexible schedules, discounts on carpet cleaning.

🚀 Why Join Us?

At our Call Scheduling Center, we don’t just answer phones—we build trust and keep our clients’ businesses running smoothly. You’ll be part of a supportive team that values professionalism, integrity, and growth.

📞 Apply Today!

Compensation: $14.00 - $17.00 per hour

Chem-Dry is the world’s leading upholstery and carpet cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. With more than 3,500 locations worldwide, Chem-Dry is the world's leading carpet cleaner with nationwide coverage by locally-owned franchises.

Chem-Dry offers exciting team member opportunities who share a sense of commitment to quality home care and the use of quality home care products and advanced cleaning techniques. We offer flexible schedules, paid training and competitive pay.

Join our team!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Chem-Dry Carpet Cleaning Corporate.

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Customer Experience Representative NOT REMOTE

Job Description - Customer Experience Representative NOT REMOTE

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