Customer Experience Specialist

Customer Experience Specialist – BathWorks of Michigan

Be the voice that guides customers through their bath remodel

Schedule: Monday–Friday, 11:30 AM – 8:00 PM
Location: On-site, Byron Center, MI
Pay: Starting at $20/hour

BathWorks of Michigan is a fast-growing bath remodeling company specializing in Jacuzzi® bath and shower transformations. We’re looking for a Customer Experience Specialist to guide homeowners through their projects and make sure they feel supported and informed every step of the way.

What You’ll Do:

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  Talk with customers daily — answer questions, give updates, resolve concerns

  
  


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  Coordinate schedules and project details to keep things on track

  
  


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  Work with sales, operations, and installation teams to deliver a smooth experience

  
  

What We’re Looking For:

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  Outgoing communicator who loves working with people

  
  


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  Organized and detail-oriented

  
  


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  Comfortable making and receiving phone calls

  
  

What We Offer:

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  Pay starting at $20/hour

  
  


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  Full-time schedule, M–F 11:30–8:00

  
  


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  Health, dental, vision (BathWorks covers 65%)

  
  


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  Paid time off and holidays

  
  


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  Career growth in a rapidly expanding company

  
  

✨ See the kind of transformations you’ll help deliver — check out our reviews and before-and-afters at www.bathworksmn.com.