Customer Experience Specialist - Competitive Pay

We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today.

RESPONSIBILITIES

• Drive industry leading customer service interactions and resolutions.
• Exceptionally organized with documents, procedures and office work area.
• Willingness to perform a variety of tasks as requested.
• Handle complex scheduling and dispatch of multiple technicians
• Energetic & Self Motivated.
• Strong Communication skills.
• Ensure operational excellence and solve issues as they arise.

SKILLS

• Excellent customer service skills with the ability to use judgment and tact with customers.
• Excellent phone and email etiquette with effective verbal and written skills.
• Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment
• Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic.
• A positive problem-solving attitude.
• Scheduling & any dispatch experience is a plus
• Experience using online calendars and/or dispatch software programs is a plus