Customer Manager, Independent - Petcare

Customer Manager, Independent - Mars Petcare

Phoenix, AZ

The Customer Manager position is responsible for achieving profitable sales growth for Mars Petcare business customers. This role is expected to maintain strong relationships and deliver best executed customer plans with keen focus on revenue, growth, profit, product/assortment, everyday shelving, merchandising, pricing, promotions, and seasonal merchandising.

What are we looking for?

• Bachelor’s Degree, preferably with focus in Business Administration

• 1-3 years of experience in Sales and/or Marketing within FMCG / CPG industries

• Prior Account Management experience desired

• Fluent in Word, Excel, Teams and Power Point

• Understanding of forecasting process, trade management and syndicated data sources  

• Availability to travel 50% of time with a valid driver’s license, and clean driving record

What would be your key responsibilities?

• Provide expertise to achieve excellence in retail execution and instill within the program to achieve strong results at the point of sale

• Develop and maintain strong working relationships with store personnel along with company leaders to drive growth through store programs

• Manage customer trade in conjunction with RGM guidelines for maximum return on investment

• Demonstrated ability to sell ideas, concepts, and programs to customers

• A strong understanding and experience in merchandising, customer relations and educating store associates

• Measure and evaluate specific territory business (KPI’s, trends, distribution gaps/opportunities)

What can you expect from Mars?

• Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.

• Join a purpose driven company, where we are striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.

Mars does not sponsor visas for this role.

This position is not eligible for relocation benefits.