Customer Manager (Markets Department)

Join our team as a Customer Manager!

Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally. 

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.

A Customer Manager in the Markets department provides customer services in the area of financial risk management. A theoretical and practical understanding of financial instruments, including foreign exchange, interest rates, and commodities derivative transactions, is essential, as the primary duty involves the sales of derivative products. To maintain professional relationships with corporate customers, Customer Managers need to closely monitor the situation in financial markets and the economy, as well as stay up to date with regulations related to financial services.

What You Will Do:

• Foster robust relationships with corporate clients through proactive discussions about financial risk management, policies, and instruments


• Work closely with various bank units to deliver comprehensive financial risk management and foreign exchange solutions to clients


• Execute FX transactions and adeptly manage risk positions to optimize outcomes


• Facilitate derivatives transactions and efficiently close open positions on the interbank market


• Ensure all transactions adhere to approved risk limits, internal policies, and relevant regulations


• Stay updated on financial market trends to offer well-informed guidance to clients


• Enhance skills continuously through training and proactive self-improvement efforts


• Propose and implement process enhancements to improve efficiency and effectiveness


• Ensure strict compliance with all internal and external regulations, as well as legal enactments relevant to the job position

What We Expect: 

• 2+ years of work experience in the finance sector (banking, insurance, or a similar field)


• Experience in lending, financial markets, investment banking, or corporate finance


• Good understanding of financial risk management and derivative products


• Interest in financial market dynamics and processes in the economy


• Effective presentation skills and the ability to analyze customer financial data


• Good understanding of financial market regulations


• Understanding the risks relating to the product and the client’s business activity


























• Fluent English and Lithuanian are required in spoken and written communication due to working on the Pan-Baltic level 

What We Offer:

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)


























• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun


























• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more


























• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes


• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year


























• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed


























• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life


























• Professional growth. Internal and external training programs, workshops, conferences, online training, etc.


• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor


























• Gross salary. 3,260 - 4,900 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is the 10th of July. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format!