Customer Marketing Associate

Emergent Executives is growing rapidly and making a strong impact in the marketing and telecommunications space. We proudly partner with nationally recognized telecom brands to deliver exceptional customer experiences and help drive client growth. As we expand, we’re looking for a motivated and personable Client Marketing Coordinator to support customer accounts, strengthen long-term relationships, and contribute to overall client success.

This entry-level position is perfect for individuals who enjoy helping others, excel in fast-paced environments, and want a career with genuine advancement opportunities. If you're positive, solution-driven, and excited to grow—this is your chance to get started.

What You’ll Do

• Serve as the primary point of contact for assigned customer accounts

• Walk customers through service plans, upgrades, and troubleshooting with confidence and clarity

• Monitor account satisfaction and ensure clients remain engaged and supported

• Identify opportunities for additional services, retention programs, and referrals

• Communicate updates, promotions, and service enhancements to customers

• Resolve concerns quickly and professionally to build long-term loyalty

• Collaborate with leadership and team members to achieve performance and service goals

• Contribute to a supportive, energetic team environment

What You Bring

• Excellent communication and interpersonal skills

• A proactive, solution-oriented mindset

• Interest in account management, customer service, or sales

• Strong organizational skills and attention to detail

• Coachable, driven, and ready to grow within the company

• Bachelor’s degree is a plus but not required

What We Offer

• Paid training led by experienced industry professionals

• Clear advancement paths into leadership and management roles

• Supportive and collaborative team culture

• Competitive pay with performance-based bonuses

• Travel opportunities, company events, and continuous learning