Job Description - Customer Onboarding Specialists
TEKsystems
Customer Onboarding Specialists
Fort Worth ,
Texas
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The Customer Onboarding Specialist serves as the primary point of contact for clients/customers. You will use in-depth knowledge of compliance and business rules, deep knowledge of buying group and GPO partners, and technical expertise to drive and increase successful onboarding of new business opportunities. You hold direct responsibility for implementation and quality assurance of new business accounts and logistics and ensures best practices are exercised in documentation of all new business account requirements.
Additional Skills & Qualifications:
Responsible for the analysis and end-to-end implementation of new customers
Ensure that all requirements for pricing, regulatory, and credit are met to release new business accounts for ordering
The Customer Onboarding Specialist is responsible for providing first contact support, advocacy, and issue resolution with internal and external stakeholders/customers
Perform detailed analyses and review of processes/transactions with a strict adherence to SOX compliance, business rules of supporting business partners, and other company policies
Responsible for gathering, analyzing, and summarizing data from a variety of reporting resources, including SAP, Smartsheets, and Salesforce to drive consolidated analyses and reporting to field sales and customers
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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