Customer Onboarding Success Manager- Portland, OR

THE COMPANY

This global company provides online support services to businesses of different sizes.

The tight-knit firm in the Portland area now needs to hire a customer success professional for their growing team.

THE JOB

In this client success role, you will support the tight-knit company's growth by collaborating with the sales team, customers, and online support teams. Day-to-day this involves helping to onboard new small-medium sized customers.

Each day you would work with clients via phone calls, e-mails, and virtual meetings. When you are not engaging with the clients or Assistants, you will spend your time documenting information or innovating alongside other internal team members. The local team works in the office together 4 days a week, with one day remote per week.

This is an excellent opportunity for an organized, growth-driven client success professional seeking to work with a global business that supports a variety of different industries. As you develop into your position, you will gain continuous access to income and role growth opportunities.

THE QUALIFICATIONS
2+ years of professional work experience, supporting customers
Organized with strong attention to detail
Project management experience is a plus!
Tech-savvy with a willingness to learn emerging technology tools
Must reside in the Portland, OR-Metro area to work hybrid remote and in-office
THE BENEFITS

$65-95K OTE Year 1 = $55-75K starting salary depending on experience + monthly bonus/commission
Huge income and professional development potential
Medical, dental, and vision benefits
401K retirement plan
Paid time off and paid holidays
Joining a growing firm with strong values and growth opportunities