Customer Quality Specialist-Automotive Manufacturing

Description

DESCRIPTION OF DUTIES:

-  Daily and Monthly Quality Report Creation and Data Entry for Internal Quality Reports

-  Coordinate with Production to monitor and control internal performance.

-  Review Customer Portal daily to monitor customer claims.

-  Work with Customer Contacts to resolve all Quality Issues.

-  Initiate and coordinate sorting internally and at customer facilities.  

-  Reporting and evaluate Root Cause and Counter Measure for all Customer Claims.

-  Problem Solving Skills to support Customer claims and corrective actions

-  Understanding and creating Quality Tools

*5p and 8D creation, PQCT, FMEA, PDCA, PPAP, IPPAAR, SPC, Quality Alerts. 

-  Develop Standards for Work Instructions 

-  Create and collect Data for all Customer IPPAAR.

-  Create and maintain Customer Claim log, IPPAAR log and Quality Alert log.

-  Support Quality Lab and Containment Sort Area 

-  Follow all safety guidelines and maintain clean and safe work environment.

-  Not limited to above mentioned

Requirements

DESCRIPTION OF QUALIFICATIONS:

- Good attendance.

- Capable of evaluating Customer rejects, data and information for rejects / part functions.

- Able to create documents.

- Flexible to work OT as required.

- Medium level to Intermediate level experience with Microsoft Office Products.

- Ability to work independently with minimal supervision.

- Ability to read drawings or understand dimensional tolerances. 

- Have a good understanding of math and science basics.

- Product Knowledge of Customer Products, Such as Metal, Rubber, Components.

- Relative Quality Experience and a Good Track Record of Quality.